Written return and refund policy

Greeting Cards

Your greeting card is a personalised print, which means that all products are unique and produced once ordered. 

This also means that reprints will not be provided at our expense if you have misspelled a name, word or uploaded a poor-quality image to a card, or simply changed their mind. 

Additionally, if the shipping delivery address was incorrect, we will not be held responsible and will not offer replacements or refunds. You as a customer are responsible for writing the correct information on the shipping address. 

However, we will provide a free replacement or credit to your account if you notify us of a manufacturing error within 30 days of receiving the product.

Contact TCS CARDS for more information or if you have any issues with your product.